Privacy Policy

1. Introduction

At Opintell ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered document analysis platform.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register for an account.
• Document Data: The files, documents, and text you upload to our platform for AI analysis. You retain full ownership of this data.
• Usage Data: Information automatically collected when you access the platform, such as your IP address, browser type, operating system, and interaction with the platform.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Process your documents using Large Language Models (LLMs) to provide the core service.
• Email you regarding your account, subscription, or updates to our terms.
• Analyze usage trends to improve the platform's performance and features.

4. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf. These include:

• Cloud Storage: We use Cloudflare R2 and Supabase for secure data storage.
• AI Providers: We utilize trusted third-party APIs (such as OpenAI, Groq, Google, or NVIDIA) to process your documents. We ensure these providers have strict data processing agreements and do not use your data to train public models.
• Payment Processors: We use Stripe for secure payment processing. We do not store your credit card information on our servers.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Data Rights

Depending on your location, you may have the right to request access to the personal data we collect from you, change that information, or delete it. To request the deletion of your account and all associated documents, please contact us.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Email: admin@opintell.com